Shipping & Returns

SHIPPING

M & M Skatewear ships using USPS First Class or Priority Mail. You can estimate transit time by visiting USPS.com. Some items are also drop-shipped directly from our manufacturers or distributors. Every domestic order that leaves M & M Skatewear will have delivery confirmation information.

Please contact us for expedited service; additional charges will apply and will be added to the final order and shipment. We DO ship internationally as well. Please inquire about international shipping fees.

We've partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in your shopping cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by international credit card, PayPal, or bank transfer. International Checkout will then process your order, including billing, shipping and customer service. Once your order is complete, all inquiries should be directed to International Checkout at support@internationalcheckout.com.

RETURNS

We offer a 14-day Money Back Guarantee on any item returned, unmodified, in its original packaging, in "new" condition. Please contact us via phone or email prior to returning any merchandise. All requests for returns or exchanges must be made within 14 days of receipt. All returned items are subject to a 15% restocking fee of the purchase price EXCEPT when we have made a shipping error OR the item is returned for a new size, store credit or product exchange. We will pay for shipping outbound from our store on ONE exchange. All returned items must have some form of tracking; we recommend insuring the package, as we are not responsible for items lost in transit. Your refund will be processed within 7 business days of return receipt. It takes 3-5 business days for a credit card company to post the refund to your account.

M & M Skatewear will NOT accept returns for any of the following:
• any item not returned within 14 days of receipt
• item not in its original packaging, or missing item numbers or tags
• item has been worn, damaged or soiled
• item has been subjected to odors
• item has been modified in any way
• item has writing or marking on the packaging
• Custom orders*

* All sales are final on custom orders. Custom constitutes orders made especially for you, including, but not limited to: non-stock colors/fabrics; custom decorations (including rhinestones); custom dresses; apparel made to specific sizes; and skates and boots with blades mounted by us. Custom dresses that do not fit, but are made with measurements provided by the customer, are non-returnable. Please note that some rhinestone/crystal decoration is done by hand and may vary slightly from images shown on the website.

Tights are non-returnable once opened. Clearance items are non-returnable.

SHIPPING ADDRESS

Please use the following address for all returns:

M & M Skatewear
25 Main St.
Camillus, NY 13031

YOU MUST REQUEST AN RMA NUMBER BY CALLING 1-888-671-1015 BEFORE RETURNING ANY ITEM(S). Items returned without an RMA number will not be processed or returned to you.

Refused Packages: Refused shipments will be charged outbound shipping and any costs incurred for return shipment. Refused items are subject to 15% restocking fee.

If you receive damaged or incorrect items, please call us within 7 business days of receipt of the order.